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Cargo & transport
E-commerce shipping insurance
Cover for parcels sent to your customers, protecting against loss, theft and damage in courier and postal networks.
What it covers
- Parcels lost or damaged in transit
- Theft during delivery
- Domestic and international shipments
- Returns sent back by customers, when added
Who it's for
- Online shops and marketplace sellers
- Subscription box businesses
- Brands shipping direct to consumers
- Fulfilment and 3PL providers
Good to know
Carrier limits
Couriers usually pay only a small fixed amount unless extra coverage is bought for each parcel.
Annual cover
One policy for all your shipments can cost less than buying cover parcel by parcel.
Proof of delivery
Good tracking and signatures make claims faster.
Usually not covered
- Poor packaging
- Prohibited or restricted items
- Delay
- Parcels delivered as addressed
Related cover
Many clients combine policies so there are no gaps between them.
Every policy has its own terms, limits and exclusions, set by the insurer. We explain them in plain language before you buy.
Get a quote for e-commerce shipping
Tell us what you need to protect. An advisor will reply within one business day.